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petergroft
India
263 Posts |
 Posted - Aug 10 2023 : 23:45:18
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Microsoft 365 Phone System, also known as Microsoft Phone System or M365 Phone System, is a component of Microsoft 365 that provides voice communication capabilities to businesses and organizations. It's a cloud-based solution that enables you to make and receive calls, manage call routing, and integrate phone features with other Microsoft 365 applications and services. Here's an overview of Microsoft 365 Phone System:
Key Features and Capabilities:
Calling Plans and PSTN Connectivity: Microsoft 365 Phone System allows you to connect your organization's phone system to the Public Switched Telephone Network (PSTN) using Microsoft's calling plans or third-party Direct Routing providers. This enables you to make and receive external phone calls.
Calling in Microsoft Teams: Microsoft 365 Phone System integrates seamlessly with Microsoft Teams, allowing you to make and receive calls directly from the Teams app on your computer, smartphone, or other devices.
Voice Mail and Auto-Attendants: You can set up voice mailboxes for users, as well as create auto-attendants to handle incoming calls and provide callers with options.
Call Queues: Manage and route incoming calls to specific groups or departments within your organization using call queues. This helps ensure calls are answered promptly and efficiently.
To know more about Microsoft 365 Phone System visit: https://www.o365cloudexperts.com/microsoft-phone-system/
https://www.o365cloudexperts.com/microsoft-phone-system/ |
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