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As per Air Astana Refund Policy, the Air Astana airline cancels a flight, and then the passengers are allowed to a refund claim or other travel schedules. The refund amount will return after the cancellation of the reservation, and the amount will transfer within 7-10 working days. The refund will credit to the passengers to their bank account directly, which was used for the same flight booking. The passenger can cancel their booking and claim a full refund amount without any cancellation charges in the situation, of a major injury or relative death, or an emergency situation. https://www.airlines-policy.com/how-to-cancel-air-astana-flight
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