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 Error Optimizing Data Base Warning Message
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seanb

23 Posts

Posted - Oct 13 2015 :  08:59:25  Show Profile  Reply
I am receiving a Warning message "An error was encountered while optimizing your database: Error on action (4): DBISAM Engine Error # 111013 Access denied to table or backup file 'mlk_main'



This started happening about a week ago. How can I eliminate this message and what does it mean?

When I click OK the message goes away but I am concerned that things are not being saved or backed up. It is also a problem in that emails for my list are not being checked and replied to when the message appears until I dismiss it.


Kind Regards,
Sean Burke

xequte

7042 Posts

Posted - Oct 13 2015 :  20:37:45  Show Profile  Reply
Hi Sean

That error means that the database cannot be exclusively locked in order to optimize it. It does not affect backup or general usage. Most commonly it is because an anti-virus software momentarily locks the file to analyze its content.

What A/V product do you use?



Nigel
Xequte Software
www.xequte.com
nigel@xequte.com

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seanb

23 Posts

Posted - Oct 14 2015 :  08:38:36  Show Profile  Reply
Hi Nigel,
Good to hear. We use ESET Endpoint. Do you know of a way we could prevent that message from appearing?


Sean
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xequte

7042 Posts

Posted - Oct 15 2015 :  02:43:08  Show Profile  Reply
Hi

I don't know ESET. Try disabling it while you optimize to confirm it causes the problem.

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com

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seanb

23 Posts

Posted - Oct 15 2015 :  09:10:36  Show Profile  Reply
It now appears the message isn't displayed when optimizing. A windows update was recently installed...I wonder if that might have fixed things. We'll give a try disabling ESET if it appears again.

Thanks for the information
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