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 Selecting a group no longer displays group members
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Louis Turner

United Kingdom
38 Posts

Posted - Jun 01 2015 :  06:20:28  Show Profile  Reply
This problem is probably caused by the fact I created a new database/mailing list yesterday.I put them in distinct folders.

The new dbase is seemingly working well, though I haven't yet tried a mass email through it.

The old dbase has all the old records. If I edit someone, the record displays properly, and indicates which groups the person is a member of. When I do a search on an email address, the relevant records are returned.

However, when I bring up the list of groups, something goes wrong. Against each group it indicates the expected number of members. But if I click to select a group I get no response - just the message that I have zero records out of a total of 3000+.

I would appreciate advice before I try experimenting too much. The new dbase is important and represents a fair amount of work. I would hate to have to do something like erase it.

xequte

7042 Posts

Posted - Jun 04 2015 :  15:49:36  Show Profile  Reply
Hi Louis

That is odd. Have you tried repairing the database?

Select File > Options, Database and click Optimize. Uncheck all the options except Repair, Optimize and Update Counts.
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