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greg@olsby.com
USA
4 Posts |
 Posted - Dec 02 2014 : 15:20:57
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Environment
* Latest 64-bit Outlook running on Exchange
* Outlook set as default mail client (see image)
Steps taken
* Upon entering Sending Email Options I see "Outlook" as the sending profile.
* I select Settings and immediately receive the first error (see the attached no_default image)
* After the no_default_client error, I'm able to view the "Edit Sending Profile" form (Details and Sending Method)
* Send method set to "Send with Microsoft Outlook"
* When "Send Test Email" is selected, I input the destination address, click OK when I receive:
"Error encountered sending via Outlook:
Unspecified error, PgrogID: "MLKing.SafeMailItem
You can change your sending method under File > Options, Sending"
(see error2 image)
The root cause appears to be that MLK doesn't know that Outlook is the default mail client. I've closed and re-opened both Outlook and MLK multiple times.
Thoughts,
Greg
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greg@olsby.com
USA
4 Posts |
Posted - Dec 02 2014 : 16:40:30
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| Just noticed that my Outlook Outbox contains a blank email (created by MLK); no TO: or Text. |
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xequte
7042 Posts |
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greg@olsby.com
USA
4 Posts |
Posted - Dec 02 2014 : 23:11:16
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| v. 13.03R |
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xequte
7042 Posts |
Posted - Dec 02 2014 : 23:22:29
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OK, please go into File > Options, Other, Outlook Options and send me a screen shot of the window. In particular the extended MAPI option should not be checked.
Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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greg@olsby.com
USA
4 Posts |
Posted - Dec 03 2014 : 09:57:19
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| Thank you Nigel. That worked!!! |
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xequte
7042 Posts |
Posted - Dec 03 2014 : 16:33:37
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Hi
Yes, its possible if you upgraded from an older version of MLK, then some settings that are no longer relevant are not reset.
Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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Outlook; No default mail client or client cannot
