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 MailList King
 Mystery sending error?
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Bruce Hill

South Africa
4 Posts

Posted - Oct 16 2014 :  10:11:49  Show Profile  Reply
Is anyone able to cast some light on this error? And more importantly, how do I get rid of it?

Error encountered while sending with SMTP:
5.7.1 550 Spam X-Mailer

Thanks
Bruce

xequte

7042 Posts

Posted - Oct 19 2014 :  02:51:59  Show Profile  Reply
Hi Bruce

It looks like the default X-mailer setting has broken a spam blockers rules. What sending method are you using in MLK?


Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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Bruce Hill

South Africa
4 Posts

Posted - Oct 19 2014 :  14:26:11  Show Profile  Reply
Hi Nigel

Many thanks for your reply. My 'Sending method" is set to 'Send via a mail server (using SMTP)' I have a Test Group with about 8 different addresses in it so i can test if my message will work prior to sending to the full list. I did make my message personalized and don't know if this has any effect. If it will help to make the message a single generic message then I'm happy to do that just to ensure that it works.

I would appreciate any help at this stage as I really need to get this working ASAP.

Regards

Bruce
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xequte

7042 Posts

Posted - Oct 20 2014 :  02:33:48  Show Profile  Reply
Hi Bruce

What is specified as your X-mailer under File > Options, Sending, Other Sending Settings, Other Sending Options, "Identify Sending Software As"



Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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Bruce Hill

South Africa
4 Posts

Posted - Oct 20 2014 :  04:33:14  Show Profile  Reply
Hi Nigel, it reads as follows...

MailList King %VERSION%
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xequte

7042 Posts

Posted - Oct 22 2014 :  01:55:36  Show Profile  Reply
Hi Bruce

You might want to clear it, or specify one of the more common X-Mailers strings such as Outlook's.

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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Bruce Hill

South Africa
4 Posts

Posted - Oct 22 2014 :  03:52:04  Show Profile  Reply
Excellent !
I will give it a go and revert.

Thanks
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