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 MLK doesn't load HTML template		  New Topic  Reply to Topic
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bjornvos

Netherlands
4 Posts
Posted - Dec 12 2012 :  09:04:50  Show Profile  Reply
Hi there,

I use MLK 10.45 and from one day to the other the editor doesn't load the HTML template I made. It just hangs.

Any suggestions? Thanks in advance!

Bjorn

xequte

7042 Posts
Posted - Dec 12 2012 :  12:39:56  Show Profile  Reply
Hi Bjorn

Are there images or other objects that are linked to on the web in your HTML?

Please email me the file for analysis.



Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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bjornvos

Netherlands
4 Posts
Posted - Dec 13 2012 :  05:27:53  Show Profile  Reply
Hi Nigel,

Have send you the file.

Bjorn
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xequte

7042 Posts
Posted - Dec 14 2012 :  02:44:44  Show Profile  Reply
Hi

I'm afraid I could not reproduce the problem and the HTML does not include any linked files so i can't understand why it would be slow.

What version of Windows do you use?

If you display the message editor and click Ctrl+Shift+D, what information is displayed?

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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bjornvos

Netherlands
4 Posts
Posted - Dec 19 2012 :  04:58:04  Show Profile  Reply
Hi Nigel,

I am using windows 7. The information I got by pressing Ctrl+shift+D was:

EDITOR STATUS:

Version: v10.45BR
Windows: Windows 7
HTML Mode: True
HTML Source Preservation: True
Source Cache Active: False
HTML Charset: windows-1252
Default Charset: windows-1252
Send Charset: windows-1252
Sending Profile: Outlook
HTML: <HTML><HEAD>
<META content="text/html; charset=windows-1252" http-equiv=Content-Type>
<META name=GENERATOR content="MSHTML 10.00.9200.16439"></HEAD>
<BODY></BODY></HTML>
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xequte

7042 Posts
Posted - Dec 23 2012 :  21:22:14  Show Profile  Reply
I can't see any reason that there would be a problem with that configuration, but you might try installing a newer version of MLK.

Email me for the details.



Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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bjornvos

Netherlands
4 Posts
Posted - Dec 24 2012 :  03:45:06  Show Profile  Reply
Hi Nigel,

I am thinking about upgrading. In the meanwhile I found a workaround. I copy and paste the template in the HTML source. That works for now.

Thanks!

Bjorn
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