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ILH
Canada
120 Posts |
 Posted - Mar 07 2012 : 06:55:24
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Hi Nigel,
I have an interesting problem to solve. We recently lost a large number of employees from our organization. Ordinarily MLK would remove the member accounts through bounced emails - however, our admins decided to handle the employee departures by placing "out of office" messages for the departed staff with specific instructions for telephone numbers, etc.
I'm trying to figure out a way to have MLK read the "out of office" messages and distinguish between a normal "out of office" and the custom one - and remove the departed accounts. So far I'm just scratching my head...
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Ian Hubling
ian@hubling.com |
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xequte
7042 Posts |
Posted - Mar 07 2012 : 15:34:11
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Hi Ian
Are you using Outlook?
If so, I would create an Outlook rule that automatically moves all of these special "Out-of-office" messages to a custom folder.
Then use View > Options, Email Processing, Folder Processing Tasks to automatically read the addresses of messages in that folder and process them as bounces.
Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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ILH
Canada
120 Posts |
Posted - Mar 08 2012 : 11:10:52
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Hi Nigel,
That worked perfectly. Thanks.
One observation though... I created the folder processing task on one machine. When I opened MLK on a second machine sharing he same database, the processing task doesn't show up. Shouldn't they have the task showing on all machines that share the database?
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Ian Hubling
ian@hubling.com |
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xequte
7042 Posts |
Posted - Mar 08 2012 : 18:57:29
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Hi Ian
Under View > Options, Other, have you enabled the option for all databases to have different settings?
(This ties the settings to the database).
Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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ILH
Canada
120 Posts |
Posted - Mar 09 2012 : 09:19:22
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That did it. Thanks Nigel.
We were moving from an older machine to a newer one - and some of the settings were accidentally changed. I must have missed that one.
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Ian Hubling
ian@hubling.com |
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Topic |
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Removing members
