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I received a message from a MLK list member who said several months ago he stopped receiving emails. (Below is from MLK's the log file. What's interesting is that eventhough the mail message doen't get delivered it;s not recoreded as undeliverable for the user.
Any ideas? I made a Wireshark trace of the last test which I will take a look at later today.
Commencing Message Delivery at 11/3/2011 12:31:34 AM MailList King Release: v10.44R (10.44.722.1146) Message Recipient Count: 1 Sending Profile: Pros - Use this one Sending Method: MLK's SMTP Server Sender: Pacific IT Pros <mlk@xxxxxxx.org>
Mail Sending Parameters:
Subject: Test 3 Format: HTML HTML Body: <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD><TITLE>Test 3</TITLE> <META content="text/html; charset=unicode" http-equiv=Content-Type> <META name=GENERATOR content="MSHTML 8.00.6001.19154"></HEAD> <BODY>Test 3</BODY></HTML> Personalized: False Attachment Count: 0
Commencing Send (MLK's SMTP Server)
To Recipient Count: 0 CC Recipient Count: 0 BCC Recipient Count: 0 Recipients per Message: 1 Starting send with SMTP Server DNS Server: HELO Name: WARNING: Thread Count: 15 Connect Time Out: 60 Send Time Out: 120 Encoding: windows-1252 DNS Server: 4.2.2.1 Commencing Send via Internal Server Adding recipient: XXXXXXXXX.com Connecting... Delivery Error for XXXXXXXX.com: Connection attempt timed out (10060) XXXXXXXXX.com: FAILURE at 11/3/2011 12:32:36 AM (Connection attempt timed out (10060)) Failed send for XXXXXXXXX.com Completed sending Success Count: 0 Failure Count: 1
Time-outs are not always due to bad addresses, usually they are due to technical failings so MLK does not mark them as undeliverable.
In this case, assuming it always happens to this user but works correctly to other users then i would expect that his mail server is rejecting your connection (presumably due to your using a local mail server).
Have you set up MLK to retry failed sendings and specified that the final send should be via normal SMTP?
MLK receives a times out sending to some members
Posted - Nov 04 2011 : 07:36:21
