Xequte User Forums - Unsubscribe doesn't work

Xequte User Forums

Profile | Join | Active Topics | Search | Forum FAQ

Forum membership is Free! Click Join to sign-up
Username:	Password:
Save Password
Forgot your Password?

Forum Tips
» This forum is for users to discuss their software problems and suggestions for improvement. Remember that only a tiny percentage of our users experience such problems (To be precise less than 0.7% have ever posted on this forum)
» Include your software version number (as displayed in the About Box)
» Check the FAQ before posting as most common questions have already been answered
» You don't need to also e-mail us separately as our support team will respond to all questions on this forum

All Forums

Xequte User Forums

MailList King

Unsubscribe doesn't work

New Topic

Reply to Topic

Printer Friendly

Author

Topic

NMaster

Netherlands
1 Posts

Posted - May 20 2011 : 04:10:03

Hello,

We recently upgraded to MLK 9.25 and now the unsubscribing doesn't work anymore. In the previous version of MLK there was an option to let MLK look in the subject and entire message voor subscribe/ unsubscribe keywords. It seems now that MLK only looks in the subject and I can't find that option anywhere that MLK must look in the body of the email.

This is how a unsubscribe email looks:

Email email@address.nl
Group nmamailingnederlands
Action Unsubscribe

Regards

Bjorn

xequte

7042 Posts

Posted - May 23 2011 : 02:25:54

Hi Bjorn

That message should process fine using the Web Form Processing function under View > Optoins Email Processing.

Please go there and check that the web form fields are specified correctly (Email, Group, Action) and the field separator is a space character.

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com

Topic

New Topic

Reply to Topic

Printer Friendly