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 DVD PixPlay
 Error: Cdvd BurnerGrabber_TrackAtOnceFromTree		  New Topic  Reply to Topic
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KatieM

USA
1 Posts
Posted - May 09 2011 :  07:39:13  Show Profile  Reply
Greetings! I'm getting this fail message approx. 2 out of 3 burn attempts. I'm working on my first slideshow with PixPlay and am using the 45-day trial download. What's causing the error and how can I correct it?

Thanks,
Katie

xequte

7042 Posts
Posted - May 09 2011 :  13:35:22  Show Profile  Reply
Hi Katie

Please e-mail me your log file:

C:\Program Files\DVD PixPlay\PixPlayLog.txt

Note: On Windows 7 and Vista it is located at:

C:\Users\ <YOUR WINDOWS LOGIN NAME> \AppData\Local\Xequte\DVD PixPlay


Note: If you have Email Software you can do this quickly by selecting Help > Send Email to Support on the DVD PixPlay menu

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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