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ken.johnson
United Kingdom
3 Posts |
 Posted - May 03 2011 : 08:33:46
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Hi guys, I have successfully created multiple slideshows and burnt to disc, however the last one I tried ran all the way through to nearly the end of creation, after multiplexing and creating dvd files I got a message something like "ACCESS ERROR VIOLATION" or similar!.
The DVD Pixplay Multiple Slideshow Project file was created but won't open the DVD menu screen to run the slideshow?
I have tried the same thing 3 times with the same result, help!
Ken from Sandy, UK |
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xequte
7042 Posts |
Posted - May 03 2011 : 15:20:24
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Hi Ken
What version of PixPlay is this (Look under Help > About)?
This error usually comes about when PixPlay runs out of audio, so please ensure that under Edit > Slideshow Properties, Music, there is enough audio for your project and that you have the looping option enabled. Also ensure that the videos in your project have audio.
Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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ken.johnson
United Kingdom
3 Posts |
Posted - May 04 2011 : 01:14:23
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thanx for speedy response, I have version 5.10. yes all associated slideshows music are synch'd to show length and loop enabled.
I don't know how to check Audio status? Should I delete the music files and try again? I'm not burning to disc, but saving to file.
Ken |
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xequte
7042 Posts |
Posted - May 04 2011 : 22:07:32
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Hi Ken
Either upgrade to v6.31 (may need to pay) or v5.25 (free: email us).
If the problem still occurs please e-mail me your log file:
C:\Program Files\DVD PixPlay\PixPlayLog.txt
Note: On Windows 7 and Vista it is located at:
C:\Users\ <YOUR WINDOWS LOGIN NAME> \AppData\Local\Xequte\DVD PixPlay
Note: If you have Email Software you can do this quickly by selecting Help > Send Email to Support on the DVD PixPlay menu
Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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Multiple Slideshow error
