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Yes, I did that but need the program ASAP. They wat 1-2 days to respond. Xequte wants all the credit card info before I find out if I can get the upgrade without the SN. Thanks for helping...Jim
We generally take 12 - 24 hours to respond, plus if you have purchased the latest version and use the lost key web form you should get an automatic response within a few hours.
You don't need your original serial number to upgrade as we have all that information on file anyway.
We do not need or ask for your credit card info to resend your original serial number (though you may want to upgrade to the newest version if you are using an older one).
Upgrade
Posted - Apr 05 2011 : 06:22:53
