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 DVD PixPlay
 DVDPixplay error		  New Topic  Reply to Topic
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thomas Chu

59 Posts
Posted - Jun 24 2010 :  16:14:08  Show Profile  Reply
Hi, Nigel
I created new DVD slideshow some warning window show up "unexpected error encountered while converting slideshow. Contact Xequte Support!"
Can you let me know how do solved the "error"
Thanks
Thomas

xequte

7042 Posts
Posted - Jun 24 2010 :  20:36:01  Show Profile  Reply
Hi Thomas

Please e-mail me your log file:

C:\Program Files\DVD PixPlay\PixPlayLog.txt

Note: On Windows 7 and Vista it is located at:

C:\Users\ <YOUR WINDOWS LOGIN NAME> \AppData\Local\Xequte\DVD PixPlay


Note: If you have Email Software you can do this quickly by selecting Help > Send Email to Support on the DVD PixPlay menu

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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thomas Chu

59 Posts
Posted - Jun 25 2010 :  07:56:47  Show Profile  Reply
I sent my log file by email!
Thomas
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