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Edwin
9 Posts |
 Posted - Feb 27 2010 : 06:55:00
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I am using MLK v9.02 on Win7 with Outlook 2007
When the email processing process runs for subscribe and unsubscribe, it keeps pausing and prompting me to choose a Group ...
Is there a way that i can set a default group for unsubscribes to prevent the constant stopping of the email processing to prompt me to choose a group?
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xequte
7042 Posts |
Posted - Feb 28 2010 : 16:18:35
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Hi
Sure, select View > Options, Groups, and choose the option to default to the specified group.
Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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Edwin
9 Posts |
Posted - Feb 28 2010 : 17:01:05
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| My default group was already selected, but its being ignored since the option to choose a default group is only in the subscribe box drop down list and not in the unsubscribe. |
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Edwin
9 Posts |
Posted - Feb 28 2010 : 19:16:02
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| My default group was already selected, but its being ignored. |
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xequte
7042 Posts |
Posted - Feb 28 2010 : 20:54:34
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For unsubscribes you can't choose to only unsubscribe from the default group, rather it can default to removing the member from all groups.
Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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Edwin
9 Posts |
Posted - Mar 01 2010 : 07:09:14
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| How do i handle a situation where i have unrelated groups, and a person wants to unsubscribe from one group only? |
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xequte
7042 Posts |
Posted - Mar 01 2010 : 13:46:38
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Hi
When a user requests to be unsubscribed from a mailing list, we need to know what groups they want to leave. Either they specify an unsubscribe group or they can omit it. If they omit it then MLK - by default - assumes they no longer want to receive any newsletters from you (and thus unsubscribes them from all groups).
The user can specify the group(s) to unsubscribe from as follows:
Unsubscribe Group_1
Unsubscribe Group_1,Group_2,Group_3
Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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Auto processing of Subscribe & Unsubscribe
