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Hello, I sent my first message to my client list. Only 1/3 were delivered and the rest were undelivered. I know the emails are good, dont understand why. Can anyone help?
I presume you are using MLK's Internal Server? This high level of failure means either: - You are sending a large message (i.e. with attachments and/or embedded images) and your time-out setting is too low - Your A/V software/firewall (or possibly your ISP) are actively intercepting bulk message sending
For more detail please email me the log file:
1. Run MLK and click Ctrl+Shift+I. 2. Check the box to display your "Sending Logs" folder and click "OK" 3. In that folder your log files are named "mail_sent_*.txt" with the date of the delivery included in the name. Find the files of the relevant date and send them to me