Xequte User Forums
Xequte User Forums
Profile | Join | Active Topics | Search | Forum FAQ
Forum membership is Free!  Click Join to sign-up
Username:
Password:
Save Password
Forgot your Password?

     
Forum Tips
» This forum is for users to discuss their software problems and suggestions for improvement.  Remember that only a tiny percentage of our users experience such problems (To be precise less than 0.7% have ever posted on this forum)
» Include your software version number (as displayed in the About Box)
» Check the FAQ before posting as most common questions have already been answered
» You don't need to also e-mail us separately as our support team will respond to all questions on this forum
 
 All Forums
 Xequte User Forums
 MailList King
 not specified any recipients
 New Topic  Reply to Topic
 Printer Friendly
Author Previous Topic Topic Next Topic  

darrellg

17 Posts

Posted - Dec 02 2009 :  10:16:35  Show Profile  Reply
I am unable to send any emails out. Whether I have selected a group or a manually entered a list mlk keeps saying "You have not specified any recipients for this message."

I am stuck. Help please.

xequte

7042 Posts

Posted - Dec 04 2009 :  07:42:19  Show Profile  Reply
Hi

Can you please advise what version you are using? (it is listed under Help > About on the main menu).



Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
Go to Top of Page

darrellg

17 Posts

Posted - Dec 04 2009 :  08:09:33  Show Profile  Reply
9.0
Go to Top of Page

xequte

7042 Posts

Posted - Dec 05 2009 :  05:24:12  Show Profile  Reply
Hi

Firstly, please download v9.02 (from same link you were sent for v9.0).

What recipients are displayed in the main window when you click the "Send Email" button? Do you then click the "To" button and choose your recipients? And always it shows as "No Recipients". Is that correct?



Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
Go to Top of Page

darrellg

17 Posts

Posted - Dec 05 2009 :  05:44:03  Show Profile  Reply
I have sent for new link and key.

The message as noted in the original post shows up as a pop up whenever I hit send. The 'to' line is populated with either the group list name or manually entered email addresses. I have tried originating the email from both the new message button and from starting from a selected and displayed group list.
Go to Top of Page

TValley

USA
6 Posts

Posted - Sep 25 2010 :  03:51:57  Show Profile  Reply
FIXED (Work-around)..

We had this same problem. It started to happen right after an IMPORT to our database.

We had imported from an Excel spreadsheet. Problem was, every email address had a SPACE character after it! So MLK failed at the address import BUT STILL CREATED USERS!!! This resulted in a bunch of records with BLANK EMAIL ADDRESSES!!!

Here's what we did to fix it: In an unused column in the Excel datasheet, (In our case, column AA1) we created the function "=TRIM(N1)" where "N1" was the first email column/row that held the email addresses with the extra spaces.

Now this new column had no spaces, so we mapped that column to EMAIL during the import, and ALL WAS FINE!


TIP TO NIGEL: You might want to perform a Delphi "Trim()" function on imported Excel data fields.

Regards,


-Timmer
Go to Top of Page

xequte

7042 Posts

Posted - Sep 26 2010 :  00:21:20  Show Profile  Reply
Hi Timmer

Can you please confirm what version you are using. We should certainly be "trimming" the content that is retrieved from import fields.

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
Go to Top of Page

TValley

USA
6 Posts

Posted - Sep 26 2010 :  04:57:36  Show Profile  Reply
We are using version 7.32R. It's been working great until this latest Import that had the extra space after the email addresses. (That isn't MLK's fault -- the folks that supply us with our emails are responsible for adding that extra space).

The really bad part is that it STILL IMPORTED those people, even though MLK rejected their email addresses as invalid.

Even worse, there were about forty blank rows below all the valid rows, that had no information in them at all (except the formula above in column AA), and it IMPORTED THEM!!!

-Timmer

-Timmer
Go to Top of Page

xequte

7042 Posts

Posted - Sep 26 2010 :  13:38:04  Show Profile  Reply
Hi Timmer

It sounds like a bug in that release. I can't reproduce it in v9.25.

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
Go to Top of Page

TValley

USA
6 Posts

Posted - Sep 26 2010 :  14:30:52  Show Profile  Reply
Nigel,

I went ahead and upgraded to the current MLK version. Will try the same import to see if it fails in the same way.


-Timmer
Go to Top of Page

TValley

USA
6 Posts

Posted - Sep 26 2010 :  16:17:30  Show Profile  Reply
Nigel,

Uh-Oh---- Even worse problem after the upgrade!!!

Now when I do an import ON THE VERY SAME EXCEL SPREADSHEET, I get the error message: "The specified worksheet of your Excel file does not contain any data.".

But it DOES, and the name under "Worksheet" is correct (there is only one).



-Timmer
Go to Top of Page

xequte

7042 Posts

Posted - Sep 27 2010 :  00:11:18  Show Profile  Reply
Hi Tim

That does sound worse. Please email me a test file as soon as possible.



Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
Go to Top of Page

TValley

USA
6 Posts

Posted - Sep 27 2010 :  00:38:31  Show Profile  Reply
Nigel,

It's on its way via email to SUPPORT.

Hope you find it. I'm here for the next four hours if you need to contact me.



-Timmer
Go to Top of Page

xequte

7042 Posts

Posted - Sep 27 2010 :  02:08:19  Show Profile  Reply
Hi Tim

Haven't seen it yet. Did it bounce back?



Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
Go to Top of Page

TValley

USA
6 Posts

Posted - Sep 27 2010 :  02:15:37  Show Profile  Reply

Just resent to support@xequte.COM (sent to .BIZ the first time, as that is the extension on your Forum Notifications).

-Timmer
Go to Top of Page
  Previous Topic Topic Next Topic  
 New Topic  Reply to Topic
 Printer Friendly
Jump To: