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MailList King

filter for undelivered last mailing not working

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scribe2001

USA
5 Posts

Posted - Nov 29 2009 : 11:49:42

I am suddenly not getting and messages to my email address associated with mlking telling me addresses not delivered.

This is impossible--there are always bad addresses.

Also, the filter for undeliverable addresses during last mailing is now EMPTY--also unheard of.

What is going on?

any help out there?

xequte

7042 Posts

Posted - Nov 30 2009 : 07:39:18

Hi

Please email me the log file for the sending task:

1. Run MLK and click Ctrl+Shift+I.
2. Check the box to display your database folder and click "OK"
3. Browse to the subfolder named "SendLogs"
4. In that folder your log files are named "mail_sent_*.txt" with the date of the delivery included in the name. Find the files of the relevant date and send them to me

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com

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