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I am a Tax & Finance Strategy Coach and schedule client appointments up to 6 months in the future.
Therefore they will only go to a list of perhaps one to four people - (the max number we can see on any day)
I have a template that pulls in name, appointment date/time, coaches name, custom fields etc to personalise the message but I'm not sure if MLK can handle this type of message. ie will I need many small lists with just one contact or can I select members from my full coaching list?
This email will be a 7 day reminder of their upcoming appointment and to confirm the date and time but I dont want to send them manually as I am now.
If you display the members and manually create the message (Edit > Send Email to Mailing List) then you can schedule it for future sending by clicking the small down arrow beside the "Send Message" button and choosing "Scheduled/Batch Sending".
If they are automated messages (e.g. a welcome message that is sent when someone is added to a group) then you can click "Delayed Messages" to create a message that is automatically sent after a specified period.
Remember I only want to send a message to between one and four people from my list on any particular future date. Can I select certain members from the group or do I create individual groups for each member - currently 130 odd?
After reading the manual yesterday and realising the power of your software I have one more burning question after reading about the ELSE commands...
As this email I wish to send to just some members is a 7 day reminder of an upcoming appointment with them, can I set up MLK to send another email after 3 days IF they have not responded to the first message - and have all this automated?
MLK has two options to enable MLK to disable automated delayed messages:
- Stop sending if member joins group, "Group_Name" - Stop sending if member's field, "Some_Custom_Field" is set to "Some_Value"
So IOW you need to have some procedure that sets a custom field/adds the member to a specific group once they no longer needs further messages.
Another option that could be useful would be to stop sending if the member has had activity in the last x days (e.g. has sent us a message). We'll look at adding that in a coming version.