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Jose
Ecuador
5 Posts |
 Posted - Sep 02 2009 : 07:40:33
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I have problems on having sent post office across MLK, message that goes out: Sending of message with SMTP failed with the error: 5.7.1 <info@vipevac.com>... Access denied
I have changed with another address of the same domain and if I could have sent them
Additional, always I have to repair the database, because a mistake goes out for me in the same one
Please, your commentaries...
Jose...
Jose Espinoza |
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Jose
Ecuador
5 Posts |
Posted - Sep 02 2009 : 09:03:42
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the version is v6.04P
Jose Espinoza |
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xequte
7042 Posts |
Posted - Sep 03 2009 : 15:29:52
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Hi Jose
Firstly, email sales@xequte.com for v6.28 which is a free update or upgrade to v8.60 at:
www.xequte.com/maillistking/upgrade.html
Regarding the sending issue, is this just started or does it always happen when you send via SMTP? If it has just started happening, what changes have you made (settings, software, firewall, etc) since it worked correctly?
Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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Jose
Ecuador
5 Posts |
Posted - Sep 04 2009 : 07:17:02
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Hello
They are two cases separately:
1. The mistake that goes out on having sent with the account(bill) info@vipevac,
2. With many frequency i have to repair the database, after doing it works normally
I am going to do the update that you suggest me.
And I have not changed the configuration of the MLK
The sending I do it across the ISP.
When I form across MLK's servidor, a mistake goes out, this way it is that I chooses for the sending across ISP, but since I present the problem, am posteando....
wait for commentaries
thanks
Jose Espinoza |
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xequte
7042 Posts |
Posted - Sep 04 2009 : 14:52:13
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Hi Jose
So it sends correctly when you use a different reply address, but you get an error when you send as info@vipevac.com?
If so, then your server probably has a limitation that requires you to use the email that they supplied you. You might want to confirm that with them.
The database error you report sounds like the one that is fixed in v6.06.
Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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Jose
Ecuador
5 Posts |
Posted - Sep 07 2009 : 08:59:19
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Yes. When I use info@vipevac.com mistake goes out.
It is good to communicate with you.
On the other hand, I changed the method of sending across the server of MLK, and I tested. How I do to send the log of mistakes that went out? In order that you check it
Do I need a link to unload the version v6.06?
thanks
Jose
Jose Espinoza |
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xequte
7042 Posts |
Posted - Sep 07 2009 : 19:03:59
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Hi Jose
Please email me the log:
1. Run MLK and click Ctrl+Shift+I.
2. Check the box to display your database folder and click "OK"
3. Browse to the subfolder named "SendLogs"
4. In that folder your log files are named "mail_sent_*.txt" with the date of the delivery included in the name. Find the files of the relevant date and send them to me
Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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Jose
Ecuador
5 Posts |
Posted - Sep 09 2009 : 09:00:48
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I donīt received v6.28 link
jose
Jose Espinoza |
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xequte
7042 Posts |
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Topic |
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problem with MLK
