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 DVD PixPlay
 Need help reverting back to v3*
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veenas

USA
14 Posts

Posted - Jun 06 2008 :  10:02:53  Show Profile  Reply
Hi,

I downloaded the v4 version only to realise later that its free to upgrade only for those who purchased DVD Pixplay later than Feb'08. Now I need to revert back to my v3* version because ever since the download my Pixplay software is showing up as an "unregistered" version. I'm unable to find any links to download the v3* version anywhere on the Xequte website nor the mailings.

Please help !!

Veena

JIMD

USA
499 Posts

Posted - Jun 06 2008 :  10:37:27  Show Profile  Reply
VEENAS

Go to the following link and complete the form--it may take you 24-48 hours to get a new serial number sent to you.

http://www.xequte.com/support/keyrequest.html

JIM DALTON
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veenas

USA
14 Posts

Posted - Jun 11 2008 :  09:40:46  Show Profile  Reply
Thanks Jim !

I already have my old serial number for the V3* version and that doesn't work on the V4. Secondly, I don't think they'll send me a new serial number if I apply for one thru the link you sent unless I purchase the upgrade bcoz my Pixplay is way back of 2006.

I thought atleast they shud've helped accidental cases as this by putting up a link for the old version somewhere.

Pls. help !!
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JIMD

USA
499 Posts

Posted - Jun 11 2008 :  10:03:54  Show Profile  Reply
VEENAS

There is no charge for having your original key and download link re-sent,

Just fill out the form and they will send you the version you request.

JIM DALTON
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veenas

USA
14 Posts

Posted - Jun 11 2008 :  10:10:27  Show Profile  Reply
That helps..I just applied for one.

thank you Jim
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