Forum Tips » This forum is for users to discuss their software problems and suggestions for improvement.
Remember that only a tiny percentage of our users experience such problems (To be precise less than 0.7% have ever posted on this forum)
» Include your software version number (as displayed in the About Box)
» Check the FAQ before posting as most common questions have already been answered
» You don't need to also e-mail us separately as our support team will respond to all questions on this forum
Hi nigel, i can't undersatnd why when I send my mailing list with internal smtp with 6000 e-mail I have a success send about 18% can you send me to set correctly sending option thanks roberto
ISP issues aside, check your time out setting (View>Options, Sending, Settings). If you are sending large messages (i.e. with embedded images or attachments) then the timeout may be set shorter than the time it takes the server to send the message (and thus it gets terminated).
If that does not resolve it, please email me the log file for this sending task:
1. Run MLK and click Ctrl+Shift+I. 2. Choose the option to display your database folder and then browse to the folder "SendLogs" 3. In that folder your log files are named "mail_sent_*.txt" with the date of the delivery included in the name. Find the files of the relevant date and send them to me.
ok I tried with nexr send to change this option if I will have the problem I will send you the log
quote:Originally posted by xequte
Hi Roberto
ISP issues aside, check your time out setting (View>Options, Sending, Settings). If you are sending large messages (i.e. with embedded images or attachments) then the timeout may be set shorter than the time it takes the server to send the message (and thus it gets terminated).
If that does not resolve it, please email me the log file for this sending task:
1. Run MLK and click Ctrl+Shift+I. 2. Choose the option to display your database folder and then browse to the folder "SendLogs" 3. In that folder your log files are named "mail_sent_*.txt" with the date of the delivery included in the name. Find the files of the relevant date and send them to me.