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Roberto

13 Posts

Posted - May 07 2008 :  10:34:11  Show Profile  Reply
Hi nigel, i can't undersatnd why when I send my mailing list with internal smtp with 6000 e-mail I have a success send about 18%
can you send me to set correctly sending option
thanks roberto

xequte

7042 Posts

Posted - May 08 2008 :  01:41:23  Show Profile  Reply
Hi Roberto

ISP issues aside, check your time out setting (View>Options, Sending, Settings). If you are sending large messages (i.e. with embedded images or attachments) then the timeout may be set shorter than the time it takes the server to send the message (and thus it gets terminated).

If that does not resolve it, please email me the log file for this sending task:

1. Run MLK and click Ctrl+Shift+I.
2. Choose the option to display your database folder and then browse to the folder "SendLogs"
3. In that folder your log files are named "mail_sent_*.txt" with the date of the delivery included in the name. Find the files of the relevant date and send them to me.

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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Roberto

13 Posts

Posted - May 08 2008 :  09:42:02  Show Profile  Reply
ok I tried with nexr send to change this option if I will have the problem I will send you the log


quote:
Originally posted by xequte

Hi Roberto

ISP issues aside, check your time out setting (View>Options, Sending, Settings). If you are sending large messages (i.e. with embedded images or attachments) then the timeout may be set shorter than the time it takes the server to send the message (and thus it gets terminated).

If that does not resolve it, please email me the log file for this sending task:

1. Run MLK and click Ctrl+Shift+I.
2. Choose the option to display your database folder and then browse to the folder "SendLogs"
3. In that folder your log files are named "mail_sent_*.txt" with the date of the delivery included in the name. Find the files of the relevant date and send them to me.

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com


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