Forum Tips » This forum is for users to discuss their software problems and suggestions for improvement.
Remember that only a tiny percentage of our users experience such problems (To be precise less than 0.7% have ever posted on this forum)
» Include your software version number (as displayed in the About Box)
» Check the FAQ before posting as most common questions have already been answered
» You don't need to also e-mail us separately as our support team will respond to all questions on this forum
I am trying to process a web form email in my Outlook with MLK. MLK is finding the email no problem, seems to be processing it, then deletes it. but then there is no change in the database. i can't subscribe, unsubscribe, or modify any contacts in the mailing list. what am i doing wrong? i have version 6.28R
Ahh - thanks for pointing me to that log. it says that the email address is invalid "Email: jsmaith@abc.com". so it looks like it thinks the email address includes "Email: ". any ideas why it isn't splitting on ":"?