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JohnJay
USA
15 Posts |
 Posted - Apr 23 2008 : 13:04:12
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| I downloaded PixPlay v3.35 this afternoon. I can add JPEG photos, add music, edit transitions, and preview the video. It works great. When I try to add a video clip from my Nikon Coolpix camera it is added just fine. When I try to priview the complete video then, the preview just displays the video clip as a JPEG picture. Any help? |
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JIMD
USA
499 Posts |
Posted - Apr 23 2008 : 17:02:20
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JOHNJAY
You have to burn the slideshow to a disc and than play the slideshow.
JIM DALTON |
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xequte
7042 Posts |
Posted - Apr 24 2008 : 04:08:34
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Hi
Are you sure you added the video file and not an associated image?
When you select the file in the main window, does a small play/stop button appear under the preview (at the bottom right of the window)?
Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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JohnJay
USA
15 Posts |
Posted - Apr 24 2008 : 15:25:13
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JIMD
USA
499 Posts |
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JohnJay
USA
15 Posts |
Posted - Apr 24 2008 : 23:00:42
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JIMD
USA
499 Posts |
Posted - Apr 25 2008 : 05:39:36
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JOHN
Nigel will have to explain why it does not work in DVD Pixplay.
AVIcodec is a program that will analyze the video file and tell you which codecs are needed, and which ones you are missing. THEN, it will give you the link to the site where the codec is located, if you are in fact missing that particular one (click “web” button).
http://avicodec.duby.info/
JIM DALTON |
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JohnJay
USA
15 Posts |
Posted - Apr 25 2008 : 10:54:04
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JIMD
USA
499 Posts |
Posted - Apr 25 2008 : 18:27:22
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JOHNJAY
"The Help of PixPlay is almost useless in getting answers to this problem."
Since you appreciate my help to you so much ----BEST OF LUCK TO YOU!!!!
JIM DALTON |
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JohnJay
USA
15 Posts |
Posted - Apr 26 2008 : 06:15:28
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xequte
7042 Posts |
Posted - Apr 27 2008 : 01:09:32
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Hi JohnJay
Jim doesn't work for Xequte he is one of our most experienced users and helps users out on our forum. He doesn't get paid for his efforts by us in any way (other than earning our gratitude).
We also respond to messages on our forum, but over the weekend things can be a bit slow.
With respect to your problem, MPEG-2 is the best format to convert non-compatible files to. However it sounds as if the disk you burned is a total dud. If you examine the content with Windows Explorer does it contain any files or folders?
Did you try burning again with a different type of disk?
Please also e-mail me the following file:
C:\Program Files\DVD PixPlay\PixPlayLog.txt
Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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JIMD
USA
499 Posts |
Posted - Apr 27 2008 : 10:06:16
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Nigel
Thank you for your support of my help on this forum. I will allow you to handle this case by yourself;however, I will give you some thoughts to consider:
1)Nikon Coolpix
Video Capture QuickTime - 640 x 480 - 30 fps QuickTime - 640 x 480 - 15 fps QuickTime - 320 x 240 - 30 fps QuickTime - 320 x 240 - 15 fps QuickTime - 160 x 120 - 15 fps
From this info you can see that DVDPIXPLAY DOES NOT SUPPORT QUICKTIME
so it would have to be converted to a different format
JohnJay said he downloaded the program but he does not say if he is using a REGISTRATED VERSION so this maybe the trial version which would not have all the features.
Also he maybe using the same video in three different spots on the slideshow. How large is the file is it at least the minimum size to burn.---Oh well you can handle it.
Thanks again for your comments.
JIM DALTON |
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JohnJay
USA
15 Posts |
Posted - Apr 27 2008 : 14:19:37
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xequte
7042 Posts |
Posted - Apr 27 2008 : 17:13:46
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Hi
By default DVD PixPlay will always finalize a disk to prevent you adding extra content to it, because many DVD players do not support unfinalized disks.
Also, if a disk already contains content it will WARN YOU that it needs to erase the disk:
"The disk inserted in your burner already contains data. If you proceed all data on the disk will be erased!
Are you sure you want to erase this disk?"
It does this because many DVD players do not support multisession disks.
On these two points, i consider the way the software currently works is a feature, not a bug.
With software such as DVD PixPlay generally the most important factor for users is compatibility. If you send a disk to your aging mother you want her to be able to play the disk and not have to go through a troubleshooting session with her.
Of course we are interested in improving the software, as we speak we are working on a major update that will be going to beta within two weeks.
Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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JohnJay
USA
15 Posts |
Posted - Apr 27 2008 : 17:48:44
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Liz Downs
United Kingdom
37 Posts |
Posted - Apr 28 2008 : 01:47:04
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I'm sorry but I have to put in my opinion. I can't help JohnJay technically but I have found him very frustrating. JimD is fantastic with his help so he shouldn't have been so rude to him. Pixplay is a great program at a great price - I'm sure Xequte work on improving their software as much as they can within the limits of their budget. I have found that sometimes a DVD bought from a different shop can cause me problems - can't blame that on Xequte. Even Microsoft can't get everything right - I spent 5 hours on the phone to them trying unsuccessfully to sort out an IE problem. I spoke to some very nice chaps on the other side of the world but they hadn't a clue what they were talking about.
Give Xequte a break, they know what they are talking about and do actually want to try and help people have success with their software.
I hope you do stick with Pixplay - it is worth it in the end. |
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JohnJay
USA
15 Posts |
Posted - Apr 28 2008 : 06:52:57
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xequte
7042 Posts |
Posted - Apr 28 2008 : 14:51:55
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Hi JohnJay
To clarify a few points:
- It would be very easy for us to let you add additional content to an existing DVD, but that would create a multisession DVD, which would be less compatible with DVD players. Would you prefer a more compatible disk or to have a 60c disk filled to 100% compatibility?
Look at it another way, if you have a 600MB slideshow you could easily fit it on a CD instead of a DVD? So why use a DVD at all? Because a DVD will almost certainly play in a DVD player, whereas you can't be so sure with a CD.
- AVI is a container format. That means that no software can claim to support all AVI formats. DVD PixPlay supports the common ones, others require the installation of a codec, and some really esoteric ones are best converted to an always compatible format such as MPEG
- I also think you are being rude to Jim. He never claims to "know it all", but rather spends a lot of time researching issues that come up on the forum
- Thoroughness is a very desirable trait in Beta testers, but we were flooded with sign-ups after our request in our last newsletter and preference has to go to long-time users
Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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JohnJay
USA
15 Posts |
Posted - Apr 28 2008 : 21:58:32
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stouser
Canada
12 Posts |
Posted - May 05 2008 : 15:19:35
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JohnJay
I have had DVDPixPlay for some time; anytime I had a question Nigel solved it and in a timely manner!
Dave |
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Newbie needs help
