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emran
Canada
5 Posts |
 Posted - Aug 18 2007 : 10:56:21
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I have recently encountered a problem when MailList King is checking the unread messages to check for removals, or Undelivered mail.. when I click the ‘ check for new ‘ button. Then a window pops up as normal saying ‘’ Connecting to outlook “.. which then changes to “ Processing Message #2 of 25…. But then while processing…. Just after 1 or 2 items have processed.. and error window pops up.. it says “ ( title) Error …. An error was encountered connecting to Outlook: Incorrect function “
And if it leave it ( meaning I do NOT press ok to get rid of the error ).. then another error pops up..this time saying “( title) MailList King …. Not enough storage is available to process to process this command.”
Of course, if I press ok to get rid of the error the “ processing window” also closes.
I have tried do this manually, thinking it may be a particular email causing the problem, but the following week with new emails, the same error happens.
I have checked the Process Log for this error message, and there is none relating to this..
I am running MS XP PRO SP2, with Outlook 2007
I am running MailList King v5.26P
Please advise how to correct this.
Thanks,
E |
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xequte
7042 Posts |
Posted - Aug 18 2007 : 21:47:47
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It does sound like a problem caused by a bad email so i'm surprised to hear it returned. I'll need to send you debug logging info.
Nigel
Xequte Software
nigel@xequte.com |
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emran
Canada
5 Posts |
Posted - Aug 21 2007 : 11:09:57
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Hi Nigel,
I rec'd and replied to your email.. but i haven't heard a response yet.. so please advise.
thanks,
E |
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xequte
7042 Posts |
Posted - Aug 22 2007 : 19:36:47
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Hi E
I can't find any emails from you (assuming you sent from the same address as when you ordered). Did it bounce back? What subject did the message have?
Nigel
Xequte Software
nigel@xequte.com |
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emran
Canada
5 Posts |
Posted - Aug 22 2007 : 20:17:37
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i emailed you 3 times, please check your SPAM folder..
shall i post the text file here? |
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xequte
7042 Posts |
Posted - Aug 22 2007 : 20:50:14
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I've received the one you just sent. The others are nowhere to be found, including in my Spam folder.
I'll review it and come back to you.
Nigel
Xequte Software
nigel@xequte.com |
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xequte
7042 Posts |
Posted - Aug 22 2007 : 20:58:34
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Hi
Under View, Options, Incoming, don't use the "Mark as Read" setting. With some installations of Outlook that can fail, as it is in your case.
Nigel
Xequte Software
nigel@xequte.com |
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emran
Canada
5 Posts |
Posted - Aug 22 2007 : 21:10:23
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| Thanks Nigel,..things are working fine now.. but i guess i am forced to either delete them, or move them to another folder..as there is no way to mark them as 'read' in the same folder , correct? |
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xequte
7042 Posts |
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Topic |
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Error while 'Processing'
