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 Mailto: help - adding message body text

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T O P I C    R E V I E W
KrisR Posted - Aug 13 2009 : 23:43:52
Hi guys,
After years of idiots changing my mailto message subjects so they don't get automatically proccessed in MLK I am fed up so I want to add some additional text in my mailto:unsubscribe message to help people get the message...

Rather than the usual mailto:me@mycomany.com?subject=unsubscribe

I tried to use the following:

mailto:newsletter@mycompany.com?Subject=Unsubscribe PLEASE DO NOT CHANGE THIS SUBJECT LINE&body=Please do not change this message. Just click send and it will automatically be processed by my software and remove you from our mailing list.

But it didn't work, and I'm not profficient enough in html to figure out the correct syntax or see what I've done wrong.
2   L A T E S T    R E P L I E S    (Newest First)
KrisR Posted - Aug 14 2009 : 01:49:14
Hi Nigel,
Thanks for the incredibly quick reply - same as last time I had an issue... I'll try your suggestions now!
xequte Posted - Aug 14 2009 : 01:25:50
Hi

There's a few issues:

1. The &body= parameter is not well supported by email software and best avoided

2. You should use encoded spaces (%20). E.g.

mailto:newsletter@mycompany.com?Subject=Unsubscribe%20PLEASE%20DO%20NOT%20CHANGE%20THIS%20SUBJECT


In more general terms, perhaps you should use a different method for handling unsubscribes, such as:

1. Have someone create a web form that allows your users to unsubscribe from your web site. This is even better if you personalize your emails so that the correct email address is automatically pre-filled when the user clicks through, e.g.:

http://www.mysite.com/cgi/unsub.asp?Email=%EMAIL%


2. Have a different reply address purely to handle unsubscribes so the changing of the subject doesn't matter, e.g. mailto:removal@mycompany.com


MLK can automatically process either of these options


Nigel
Xequte Software
www.xequte.com
nigel@xequte.com