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 RAC can't add/delete users

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T O P I C    R E V I E W
Douggg Posted - May 29 2008 : 00:52:30
This has turned into a huge problem for us. Nigel I sent you some private emails on this. (Waiting for a reply.)

I've now invested a 3rd evening on this and have sent 100s of test messages. Here's an update to what I have found.

RAC commands appear to work fine from Google and pop accounts as long as RAC command does not have a command in the body of the message except for sending messages.

What's not working is the ability to add/remove users from groups using RAC commands. I've tried Gmail, Yahoo. The error message is always the same the body of the message is empty. What's strange, is after I switched to a different pop account it's not working with Outlook either.

I have a web form that adds users without any problem.

Any ideas?

Is a way you can assist me in debuging this?
3   L A T E S T    R E P L I E S    (Newest First)
Douggg Posted - Jun 01 2008 : 07:12:08
That worked. Thank you.
xequte Posted - May 31 2008 : 23:50:47
Hi Doug

It requires multiple addresses (for no good reason other than the command is SubscribeList I'll remove that limitation for the next release).

In the meantime add a blank line before the email in the body.



Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
xequte Posted - May 29 2008 : 01:00:21
Hi Douggg

We've released a major upgrade of one of our other products today, so we are just starting to catch up on things.

I need you to send me a debug log, i'll email you the details.



Nigel
Xequte Software
www.xequte.com
nigel@xequte.com