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 MailList King
 New trouble sending via Outlook

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T O P I C    R E V I E W
llma Posted - Oct 15 2007 : 12:10:32
Hi, I have had success in sending many batches of HTML emails via Outlook in the past two months. So I was surprised by an error message that popped up this morning - it reads:

"Error encountered sending via Outlook. Class not registered. ProgID: "MLKing.SafeMailItem". You can change your sending method under VIEW>OPTIONS, SENDING."

I tried changing the sending method from Outlook to SMTP by entering the required info (SMTP host name; checked off THIS SMTP SERVER REQUIRES AUTHENTICATION and provided my username and p/word; checked off THIS SERVER REQUIRES ENCRYPTED CONNECTION and specified the SSL #). Then a new error came: "SOCKET ERROR #11004".

Your earliest reply is appreciated - need to send this mailer out ASAP! Thank you.
8   L A T E S T    R E P L I E S    (Newest First)
xequte Posted - Oct 21 2007 : 13:44:42
Hi Matt

Can you post more detail for other users who may encounter the same issue?



Nigel
Xequte Software
nigel@xequte.com
md30 Posted - Oct 19 2007 : 09:13:28
We have now manged to sort this...the problem was down to DNS.

Thanks anyway!!

Matt
md30 Posted - Oct 19 2007 : 02:24:46
Getting the following error in the Log....

---------------------------------------------------------

Commencing Message Delivery at 18/10/2007 14:10:22
MailList King Release: v6.28R (6.2.8.2202)
Message Recipient Count: 1
Sending Method: SMTP
Sender: Granthams <printing@granthams.co.uk>

Mail Sending Parameters:

Subject: Test....
Format: HTML
HTML Body: <HTML><HEAD>
<META http-equiv=Content-Type content="text/html; charset=unicode">
<META content="MSHTML 6.00.6000.16525" name=GENERATOR></HEAD>
<BODY></BODY></HTML>

Attachment Count: 0
Sender: Granthams <printing@granthams.co.uk>
Personalized: False
Commencing Send (4)
To Recipient Count: 0
CC Recipient Count: 0
BCC Recipient Count: 0
Recipients per Message: 1
BuiltBulkRecipients: False
Starting send with Multi-threaded SMTP
SMTP Server: xxxxxxxx.xxxxxxx.granthams.co.uk
Thread Count: 10
Time Out: 120
Commencing Send via server: mailserver.graphic1.granthams.co.uk
Adding recipient: xxxxxx.xxxxx@granthams.co.uk
Connecting...
Delivery Error for xxxxxx.xxxxxx@granthams.co.uk: Send Error: Error #11004 (11004)
xxxxx.xxxxx@granthams.co.uk: FAILURE (Send Error: Error #11004 (11004))
Failed send for xxxxx.xxxxx@granthams.co.uk
Completed sending
Success Count: 0
Failure Count: 1

-------------------------------------------------------
Everything is set up correct in the SMTP settings (just edited them with xxxx for this example)

Thanks!

Matt
xequte Posted - Oct 18 2007 : 14:24:27
Hi Matt

Which of the two errors are you referring to? "Class not regiestered" or "Socket Error"?

Nigel
Xequte Software
nigel@xequte.com
md30 Posted - Oct 18 2007 : 06:56:18
Hi,

I am having the exact same problem, and tried the above but did not work!! Any other ideas? My SMTP Settings are all correct, but it errors everytime i try to send anything.

Any help would be must appreciated!!

Thanks
------

Matt
xequte Posted - Oct 16 2007 : 20:33:43
Hi

I'm not sure why the class became unregistered if you did not reinstall Windows or MLK. Generally an Outlook install should not cause such an issue.



Nigel
Xequte Software
nigel@xequte.com
llma Posted - Oct 16 2007 : 12:26:13
Thank you Nigel! My mailer is being sent to hundreds of addresses as I type this. Remarkable that you almost always have a solution! By the way, I recently upgraded to Office 2007. Not sure if that was a (delayed) problem since the trouble didn't surface immediately thereafter.

xequte Posted - Oct 16 2007 : 01:37:12
Hi

It appears that MLK's DLL's are not registered correctly with Windows. Perhaps you have reinstalled Windows, have just copied your MLK installation from another computer or you installed MLK under a different user account.

Run MLK and then click Ctrl+Shift+R and click Yes when it prompts you.


Nigel
Xequte Software
nigel@xequte.com