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T O P I C    R E V I E W
jsimppat Posted - Apr 05 2011 : 06:22:53
My PC crashed so I lost my serial number. I needed to upgrade anyway. Can I upgrade to the latest DVDPixPlay for $19.95 without a SN?

Jim
5   L A T E S T    R E P L I E S    (Newest First)
xequte Posted - Apr 06 2011 : 01:38:26
Thanks Jim

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
jsimppat Posted - Apr 05 2011 : 13:16:40
Thank you!! I now have my serial number and will be upgrading.

Jim
xequte Posted - Apr 05 2011 : 13:01:59
Hi Jim

We generally take 12 - 24 hours to respond, plus if you have purchased the latest version and use the lost key web form you should get an automatic response within a few hours.

You don't need your original serial number to upgrade as we have all that information on file anyway.

We do not need or ask for your credit card info to resend your original serial number (though you may want to upgrade to the newest version if you are using an older one).



Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
jsimppat Posted - Apr 05 2011 : 08:01:17
Yes, I did that but need the program ASAP. They wat 1-2 days to respond. Xequte wants all the credit card info before I find out if I can get the upgrade without the SN.
Thanks for helping...Jim

Jim
Bagsey Posted - Apr 05 2011 : 07:16:54
Why not email sales@xequte.com <sales@xequte.com> and ask for your serial number

Bagsey
North Yorkshire UK
DVDPixPlay Ver.5.04 pro