| T O P I C R E V I E W |
| kafka |
Posted - Dec 28 2010 : 14:58:07
I have successfully produced quite a few slideshow DVDs without encountering my current problem. After creating and burning to DVD a project containing 14 slide shows I find that when I play it on my TV the main menu appears, the music plays, but there is no cursor and I cannot select a particular slideshow (in fact I can't do anything except look at the menu). I have gone through the whole process 3 times. After the first attempt the main menu appeared with several cursors. Clicking them started slide shows which were not connected to the menu item. The last two attempts produced the result described earlier. I don't think I've done anything differently to what I did to produce successful DVDs in the past. Help! |
| 8 L A T E S T R E P L I E S (Newest First) |
| xequte |
Posted - Jun 19 2011 : 23:00:54
Hi
We are expecting it around late July. It will be a free update for you and anyone who has purchased/upgraded after May.
Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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| kafka |
Posted - Jun 19 2011 : 19:21:52
Hi Nigel,
When do you expect Version 7 to be available? You may remember telling me that I could have a free upgrade when it eventually arrives. We'll be driving around Britain in September/October and I'm sure we will take hundreds of photos, many of which I'll turn into slideshows.
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| xequte |
Posted - Feb 17 2011 : 02:23:42
Hi Michael
I'm sorry this should have been investigated well before now. I'll need to chase it up.
Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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| kafka |
Posted - Feb 16 2011 : 00:45:02
I hope you had a great holiday. Let me know when you've had a chance to look at my problem. Do I need to pay to upgrade to the latest version? |
| kafka |
Posted - Jan 02 2011 : 01:45:34
Nigel, an update.
I have sent you the log file by FTP as requested. I played my slideshow DVD on my son's conventional (CRT) TV and it worked perfectly. On my PC only the last slideshow doesn't work (I cannot select it for playing) anon my High Definition LCD (1080) TV I can't select any of the slideshows. |
| xequte |
Posted - Dec 31 2010 : 12:15:41
Hi
The amount of space used on the disk should have no effect on the menu. Try burning it again and if it fails e-mail me your log file:
C:\Program Files\DVD PixPlay\PixPlayLog.txt
Note: On Windows 7 and Vista it is located at:
C:\Users\ <YOUR WINDOWS LOGIN NAME> \AppData\Local\Xequte\DVD PixPlay
Note: If you have Email Software you can do this quickly by selecting Help > Send Email to Support on the DVD PixPlay menu
Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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| kafka |
Posted - Dec 31 2010 : 01:01:59
I downloaded the very latest version but without success. I have only tried showing the project on my TV (it has always worked perfectly before). I will try again and see if it works on my computer. I Notice that my DVD, upon visual examination, seems to be almost full. Should I delete 1 slideshow from the project? |
| xequte |
Posted - Dec 29 2010 : 00:36:39
Hi
Is this in v6.16?
If you play that disk on your computer or another DVD player does it work correctly?
Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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