Forum Tips » This forum is for users to discuss their software problems and suggestions for improvement.
Remember that only a tiny percentage of our users experience such problems (To be precise less than 0.7% have ever posted on this forum)
» Include your software version number (as displayed in the About Box)
» Check the FAQ before posting as most common questions have already been answered
» You don't need to also e-mail us separately as our support team will respond to all questions on this forum
Note: You must be registered in order to post a reply. To register, click here. Registration is FREE!
T O P I C R E V I E W
murrayk
Posted - Aug 26 2010 : 20:40:21 I tried to save my video to a .wmv file purely for the purpose of keepng the file as small as possible so that I could e-mail it to someone. The program told me that I needed to install the WMV Encoding Plug-in. I downloaded that and installed the "Format Pack for Registered Users" as instructed and was informed that it installed successfuly. Then, every time I tried again to burn to a .wmv file I received the same message. Even exiting the program and restarting did not change that situation.
Here is a screen shot of my settings and the message I continually received. Can you offer some help?
1 L A T E S T R E P L I E S (Newest First)
xequte
Posted - Aug 30 2010 : 02:41:36 Hi Murray
We currently transitioning to a new release of the WMV plug-in (timed with the release of v6.11). Given that I provided you a v6.11 pre-release then that may be causing problems.
Please e-mail me your log file:
C:\Program Files\DVD PixPlay\PixPlayLog.txt
Note: On Windows 7 and Vista it is located at:
C:\Users\ <YOUR WINDOWS LOGIN NAME> \AppData\Local\Xequte\DVD PixPlay
