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aceman
18 Posts |
Posted - Feb 20 2009 : 21:56:03
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| I am trying to brun a multipleshow and i get arror at the brun spot at seed 5,status2,text"" I TRYED BRUNING 1SLIDESHOW AND IT WORK FINE |
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xequte
7504 Posts |
Posted - Feb 21 2009 : 02:08:07
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Hi
Please e-mail me the following file:
C:\Program Files\DVD PixPlay\PixPlayLog.txt
Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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FinGerS
7 Posts |
Posted - Feb 21 2009 : 10:50:57
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i'm having problems with multiple slideshows as well... whether burning to cd/dvd or to a folder... i get the message...
Conversion Failed! No valid file was created
with...
Commencing creation of slideshow
Destination Format: DVD-MPEG
Total input frames: 2
Total output frames: 300
Total sound samples: 351360
Total Slideshow Display Time: 10 seconds
Starting conversion...
Exception EAccessViolation in module libwmv-1.0.4.dll at 00002184.
Access violation at address 6B402184 in module 'libwmv-1.0.4.dll'. Read of address 00000000.
Your program seems to fit my needs if I can figure out how to fix this problem
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xequte
7504 Posts |
Posted - Feb 21 2009 : 13:54:09
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Hi
Does your slideshow contain WMV files? What version of Windows are you on? WMV conversion relies on the drivers on your system so can fail if the drivers are not available.
You might want to try converting them to a support that is natively supported by DVD PixPlay, such as MPEG or AVI.
You can convert your files online (for free) at:
http://media-convert.com/ (50MB Limit)
http://www.zamzar.com/ (100MB Limit)
Or you can download free conversion software from www.Videohelp.com
Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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aceman
18 Posts |
Posted - Feb 21 2009 : 15:23:36
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NIGEL
There do you get that file at i am knot to go with pc. and how do i get it.
THANK |
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xequte
7504 Posts |
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amborob
Australia
25 Posts |
Posted - Feb 04 2017 : 20:34:32
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Hi Nigel/support. I have been burning multiple slide shows for a long time. Today I have the error exception 5, status 2, text"" as others have. This sounds odd I know, but I can't locate the PixPlayLog txt file anywhere on my hard drive to send you. I do have WMV files but have not had an issue in the past and the slide show with the WMV does burn as a single slide show, displaying the WMV perfectly. Any help appreciated
Rob |
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xequte
7504 Posts |
Posted - Feb 05 2017 : 04:08:33
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Hi Rob
In newer versions of Windows, the log files are located here:
C:\Users\ <YOUR WINDOWS LOGIN NAME> \AppData\Local\Xequte\DVD PixPlay\Logs\
Note: If you have Email Software you can do this quickly by selecting Help > Send Email to Support on the DVD PixPlay menu
Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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amborob
Australia
25 Posts |
Posted - Oct 05 2017 : 07:41:27
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Hi Nigel/support
As others have in this thread, I have been burning multiple slide shows for a long time. Today after completing a large project (4.3Gb) with 2 Slide Shows I have encountered the exception 5, status 2, text"" error message when PixPlay attempts burning. I'm running Windows 7 home premium on Bootcamp on a Mac. I only have 6Gb of work space available which I keep clear and (trash as well) due to the necessary program files Windows needs to work. All working files and slideshow storage is on an external HD. This has worked well in the past and the work space has been adequate. Damn shame there isn't a Mac version, but I know you can only do so much development. I've read the replies to send you the PixPlayLog.txt file, but I can't find in in the PixPlay program files. Can you please advise???
Rob |
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xequte
7504 Posts |
Posted - Oct 06 2017 : 22:44:18
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Hi Rob
You can find your log files in this folder:
C:\Users\ <YOUR WINDOWS LOGIN NAME> \AppData\Local\Xequte\DVD PixPlay\Logs\
Note: If you have Email Software you can do this quickly by selecting "Email Support" under "Tools" on the DVD PixPlay menu
Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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amborob
Australia
25 Posts |
Posted - Oct 07 2017 : 02:09:04
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Thanks Nigel. It's in the mail!
Rob |
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xequte
7504 Posts |
Posted - Oct 07 2017 : 19:17:22
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Hi Rob
Thanks for the log. Unfortunately the do not highlight any particular issue so I expect its a transient write error with the drive. Please try a different kind of disk.
Regarding running out of disk space, you should just be able to connect an external hard drive to your Mac, and then specify that as the location for all DVD PixPlay's temporary and such files (under File > Options, Folders).
Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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amborob
Australia
25 Posts |
Posted - Oct 09 2017 : 20:44:11
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Hi Nigel. I have optioned all files from PixPlay to my HDD and problem solved. It looks like it was a disk space issue. The slide show is generating and burning perfectly -albeit taking 7 hours! There's several videos involved as well as many images. Thanks again for great support.
Best wishes to you and your team and the PixPlay community.
Rob
Rob |
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xequte
7504 Posts |
Posted - Oct 10 2017 : 16:59:41
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Hi Rob
Great to hear that you have got it working, even on a Mac :-)
Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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